Shopify Native Redirects
Shopify’s built-in URL redirect manager, found under Online Store → Navigation → URL Redirects, is the starting point for any merchant fixing soft 404s from permanently discontinued products. You enter the old URL path (e.g., /products/blue-linen-shirt-v1) and the destination (e.g., /collections/linen-shirts), and Shopify serves a 301 permanently moved response to both users and Googlebot.
The critical rule: never redirect to your homepage. Google explicitly treats homepage redirects from specific product URLs as soft 404s — you are telling the crawler that the specific content it was looking for doesn’t exist, which is worse than doing nothing. Always redirect to the closest relevant collection, a similar product, or the parent category. On Shopify Plus and Advanced plans, you can bulk-import redirects via CSV, but on Basic and Standard plans this is a one-by-one task that doesn’t scale past a few dozen URLs.


























